Return and Refund Policy

Confidence. Wellness. Elegance — even in your shopping experience.

At PLAYIAMO, every piece is designed with care and performance.
If something isn’t quite right, we’ll make it right.

Returns & Exchanges

• Returns and exchanges accepted within 30 days of delivery

• Holiday orders (Nov–Dec): 60-day window

Eligibility

• Items must be unworn, unwashed, and in new condition

• Original packaging requested when possible

• Proof of purchase required

Exchanges

• Free exchanges for size or color (U.S. orders only)

• If unavailable, a store credit will be issued

Refunds

• Processed after inspection

• Issued to the original payment method within 5–7 business days

• Original shipping costs are non-refundable

• International return shipping not covered

How to Start

Email support@playiamo.net with your order number and request.
If eligible, we’ll provide a prepaid return label.

Damaged or Defective Items

Contact us within 7 days of delivery with photos, and we’ll take care of it.

Final Note

We stand behind our products — and the people who wear them.